Most questions are answered in our support center but when you want help from a real human be assured ZookaWare's American based support team is here for you daily!

The best way to contact us is through our live chat/email feature on the bottom right side of this page. 

ZookaWare has flexible support hours in order to help you quickly and efficiently. Monday through Friday we usually answer requests in less than one hour during normal business hours (usually faster). On the weekends your questions are usually answered within a few hours during the day. We strive to make sure all questions are answered in less than 12 hours. Our actual response times are calculated by our third party support center platform and displayed to you when you submit a request so you know when to expect a reply.

ZookaWare's email address is 

ZookaWare's official address is:
1400 W Washington St Ste 104-459
Sequim, WA 98382

ZookaWare works in the pacific time zone on the west coast of the United States of America which is GMT -8 hours.

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