SpyZooka FAQ

Most asked questions about SpyZooka

Tim Crowder avatar
Written by Tim Crowder
Updated over a week ago

How does a SpyZooka subscription work?

Your SpyZooka yearly subscription covers up to 1, 5 or 10 computers depending on your selected plan.

Free unlimited downloads for the lifetime of your subscription.

Uninstall SpyZooka to remove that computer from your subscription.

Why SpyZooka is Trusted

SpyZooka was first launched in 2004. After being discontinued for over a decade we decided to bring back our original name in summer of 2013. We're whitelisted by all major antivirus programs, meeting their most stringent requirements for safety and security.

We follow all Microsoft, Clean Software Alliance and antivirus guidelines to ensure a smooth install and compatibility with your other programs.

Why Does Another Program Have Different Results than SpyZooka?

SpyZooka's focus is solely on removing items you don't want on your computer. We do not remove all cookies (like the ones that keep you logged into your favorite forum, or verify your computer with your banks website). We do remove tracking cookies that are useless to you and simply track you to display ads or perform annoying tasks for you.

Other programs will detect all cookies to inflate their numbers, but then after removal you have to login again to your forum or go through additional security measures with your banks website. We think this is illogical to make your computer more difficult to use simply to inflate what we find.

Does SpyZooka Support Windows, Mac, Android or iPhone?

Cyberlab supports Microsoft Windows Vista, 7, 8, 8.1 and 10 both 32 bit and 64 bit operating systems.

Cyberlab is not compatible with Windows XP, Apple products, tablets or mobile. Upon popular request we are planning to add mobile apps to our lineup.

Is SpyZooka Compatible with Antivirus?

SpyZooka is compatible with your antivirus.

SpyZooka is whitelisted with all major antivirus companies including AVG, Avast, Bitdefender, Comodo, Cylance, Cyren, GData, Eset, Webroot, Norton, Mcafee, Malwarebytes, Palo Alto Networks, Quickheal and others. This means SpyZooka passed their most rigorous requirements and is proven safe. SpyZooka will safely run on your computer along with your favorite antivirus program. 

We check SpyZooka against the top 70 antivirus programs weekly to ensure they don't detect SpyZooka. If there ever is a rare false detection of SpyZooka, we make sure its resolved quickly.

Is SpyZooka Antivirus?

SpyZooka is not an antivirus program. We remove junk files, registry issues, tracking cookies and spyware. Plus we offer additional tools for securing and optimizing your computer that are beyond what antivirus software performs.

Whats Included With SpyZooka Pro?

Your SpyZooka Pro yearly subscription covers 1, 5 or 10 computers, monthly software updates, all new features we release, daily spyware updates plus daily U.S. based email and chat support.

SpyZooka Pro Free Trial?

Cyberlab 14 day free trial! No credit card or commitment required!

What's Included in SpyZooka Free?

SpyZooka is free forever and includes 25 free features! Plus monthly automatic software updates are included for free.

60 Day Refund Policy

SpyZooka offers a 60 day no questions asked money back guarantee on all purchases including new purchases and yearly subscription payments. Your entire purchase price including any tax will be refunded within 24 hours of your refund request via chat or email. 

Yearly Auto Renewal Subscription Policy

SpyZooka is a yearly auto renewal subscription that can be canceled any time.

You can cancel or update your subscription from SpyZooka Pro > Options > Subscription

Your subscription can be canceled from the live chat on any page on our site or email us at support@cyberlab.com and your subscription will be cancelled within 24 hours of your request.

I'm Ready to Download SpyZooka!

I'm Ready to Buy SpyZooka Pro

I Have Another Question - How do I Contact You?

Please contact us in our live chat widget on the right side of your screen or email us at support@cyberlab.com and we're happy to help! We're here daily to solve all your questions!

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